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Known Participant
November 20, 2025
Question

Ошибка подписки lightroom

  • November 20, 2025
  • 1 reply
  • 125 views

Есть подписка в lightroom до 16 декабря, но в самом приложение написано , что истекла подписка и прошлых покупок нет!!!! Как решить этот вопрос????

1 reply

kglad
Community Expert
Community Expert
November 20, 2025

start here, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

ONLY IF YOUR ACCOUNT SHOWS A SUBSCRIPTION WITH NO PAYMENT PROBLEMS, proceed to these steps -

 

https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

and if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

additionally, below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english

if that fails, change the install location

Known Participant
November 20, 2025

Как мне исправить это через мобильный телефон?! 

kglad
Community Expert
Community Expert
November 20, 2025

you only have a mobile adobe app?