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Participant
Jun 17, 2020 6:33 PM UTC
Question

Password

How do I find out what my admin password is? Is it the same as my Apple ID? I've tried multiple times and it's not letting me get in

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    Jun 17, 2020 9:39 PM UTC

    Are you on an Individual, Teams or Enterprise plan?

    If the latter 2, contact your IT dept.

     

    Individual users must have a computer user profile with administrative level permissions to install and update software. 

     

    Does that help?

     

     

     

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    Nancy O'Shea— Product User & Community Expert
    Legend
    Jun 17, 2020 9:35 PM UTC

    Are you trying to manage enterprise software? Or just install stuff on your own computer? 

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