passwords

2 replies
187 views
Translate

since January all my documents are now Password protected, I have not set a password so I can't get into them. This has caused me to waste multiple hours now trying to work. HELP!!

This topic is closed to new replies. Start a new post to keep the conversation going.

Nancy OShea

Community Expert

Are these so-called protected documents located on your computer's primary hard drive?
Or are you trying to access external files from email or cloud drives -- i.e. DropBox. Google Drive, etc..?
Which app & version are you using to open the documents?
Which operating system do you have?

Translate

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

what documents?

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.