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Participant
October 26, 2023
Question

Pause subscription

  • October 26, 2023
  • 3 replies
  • 857 views

Can i pause my subscription since I won´t be needing it for a few months? Or do I need to cancel it and then start it back up again? If so will my work be deleted?

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3 replies

John T Smith
Community Expert
Community Expert
October 26, 2023

You should always have a local copy of all files, including account information
Make a text file with your account information and copy it + files to an external device
If you don't have space on your computer drive use an external drive for files
A USB flash drive to keep in a safe place... here are 2, there are many more available
PNY brand https://www.amazon.com/PNY-512GB-Turbo-Attach%C3%A9-Flash/dp/B0BF5VHLBZ
SanDisk https://www.amazon.com/SanDisk-512GB-Ultra-Flash-Drive/dp/B083ZLJ5MG
Other flash drives are 1 or even 2 Terabytes
Formatting a flash drive https://www.usbmemorydirect.com/blog/flash-drive-format-types/

kglad
Community Expert
Community Expert
October 26, 2023

no, pausing isn't possible.  canceling may cause problems* if you leave files with adobe. ie, you should have a local copy of them all (whether canceling or not).

 

What happens to my existing files?
You can continue to access your Creative Cloud files on your computer and the Creative Cloud website, subject to a 2-GB cloud storage limit. If you’re over the 2-GB cloud storage limit when you cancel, you have 30 days to move files out of cloud storage.