Paying for 2 accounts with the same card

Question

Need help, I am paying for not one but TWO Adobe creative cloud accounts, one from my personal email, and one from my college email, both being paid from the same account, the only way its letting me cancel one is charging me the full price, I have been paying for the two accounts with no solution for 7 months now and don't know how to contact anyone, help please

Peru Bob · Answer

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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