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Participant
Aug 18, 2021 12:58 PM UTC
Question

payments

Hello! In my account, I see two identical 20GB packages. I had one free last year, and this year I pay for this package. I see payment problems in the old package. There is no money on the card attached. If there is money, will they be charged?

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1 reply

kglad
Community Expert
Community Expert
Aug 18, 2021 3:56 PM UTC

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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