Pb syncinc CC Librairies

Question

Hello,

For any reason, My PC is not able to Sync libraries on Creative Cloud.

It's fine for Files, but for libraries CreativeCloud Desktop app signals that there is some issues to connect to servers...

I'm working in a corporate environment, but all is fine with the Mac

May be it's an issue of proxy or firewall so which Adobe server did my PC needs to reach for saving libraries?

Many Thanks

Neelamk · Accepted Answer

Hi There,

Please find the article link to tell about Domains to be allowed for Adobe apps & services to function correctly

https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

Please let me know if this helps.

Regards,

Neelam

Neelamk · Answer

Hi There,

We are sorry for your difficulties. Could you please let us know if you are using an enterprise account? Also, let us know if you see any error messages. Please share a screenshot. Could you please let us know when you are facing this issue? Do you see the same issue when you use your home wifi or a different PC? Also, share with us the Creative Cloud Desktop Version installed.

Regards,

Neelam

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded