Permanently deleting files from "Deleted" folder in Creative Cloud
Hi all,
I understand that removing files from your Creative Cloud storage is a two-step process. I have already archived everything I want gone. When I go to the "Deleted" tab to permanently delete all the files there, some files have an error message and will not go away no matter what I do. One message says, "Cannot delete asset permanently", while another says, "Cannot delete asset because someone has restored the file". I haven't restored anything that is in the archive and cannot find a way around these errors. Not to mention that I don't have the option to check all the files at once, so it has been taking me way too long to check every single one by hand. I haven't even made a dent in it so it would take hours to manually delete everything.
If an Adobe employee could permanently delete the files in my archive or explain to me how to do it so that it works, I would be very grateful. Thanks!
