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Participant
January 26, 2023
Question

permanently deleting large amount of assets from trash

  • January 26, 2023
  • 1 reply
  • 124 views

I have run out of space in my creative cloud so I deleted a folder containing almost a tb of assets.  I have been trying to permanently remove them to reclaim the space but it keeps becoming unresponsive and will not remove them.  I can remove them about 10 at a time but it is over 300,000 items.  How can I do this or can it be done by the support team.  

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    1 reply

    kglad
    Community Expert
    Community Expert
    January 26, 2023

    you should be able to shift-click groups of them greater than 10.

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>