Skip to main content
Lukas29711852fpip
Participant
Jul 13, 2023 9:59 AM UTC
Question

Photoshop crashed and now all my software is deleted from my PC

As the title says, I was resizing an image in my photoshop file, it started loading and ended up crashing.
When i opened up creative cloud i could no longer find photoshop, nor any other file installed. I still have the desktop icons available and can still use some software, how weird is this?

This topic is closed to new replies. Start a new post to keep the conversation going.

5 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
Jul 13, 2023 1:37 PM UTC

restart your computer and recheck the cc desktop app.

Translate
Lukas29711852fpipAuthor
Participant
Jul 13, 2023 2:27 PM UTC

Did all that, nothing changed, had to reinstall every program even though it was still on my computer...

Translate
kglad
Community Expert
kgladCommunity Expert
Community Expert
Jul 13, 2023 2:32 PM UTC

@Lukas29711852fpip 

 

did you check to see if the cc desktop was in error, or whether the (previously) installed apps were missing from their installation folders?

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices