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Participant
August 9, 2024
Question

Photoshop not opening, not working, refusing to do what we paid for.

  • August 9, 2024
  • 1 reply
  • 80 views

Photoshop (Any version available on Clud App) isn´t working at all

It stays frozen until prompt NOT RESPONDING

Tried unistalling, removing, uninstalling again....Nothing.

Please comunity help

I´m Using Mac SIliconM2

 

We paid for what we can´t use

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
August 9, 2024

use the cc desktop app to uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

 

uninstall all betas

test if problem's resolved

 

if not, uninstall problematic apps, restart your computer and reinstall the problematic apps.