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ALESSIO5F96
Participant
December 4, 2020
Question

Photoshop password

  • December 4, 2020
  • 1 reply
  • 676 views

I use on my notebook windows 10

When I open Photoshop I have everytime to write the password and the programme never memorize it.

Someone have a solution?

Thanks

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 4, 2020

Hi @ALESSIO5F96 

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. 
3. Select "Always keep Creative Cloud up to date." 
4. Click your Avatar again. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

For additional troubleshooting tips, see link below.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Nancy O'Shea— Product User & Community Expert
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