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争李34711092
Participant
March 3, 2024
Question

Please restore my Behance access

  • March 3, 2024
  • 2 replies
  • 303 views

Dear adobe staff,I am a designer from China (my account: <email removed-kglad>), when I log in to behance, I was prompted: You do not have access to this product.

 

I am very puzzled about this situation.

 

My account has been following adobe's official rules and I have never made/posted anything about politics or anything that violates the community rules. I am puzzled and angry that behance has banned me from logging into my account.

 

In the years I've been using Behance, I've published wonderful work, my account has almost 1,000 followers, and I've made a lot of interesting friends in the community, this account is really important to me. I hope you can restore my account. Regardless of any bias or opinion Adobe may have about China, this has nothing to do with the average person and it's not fair to a fan. My other account (email removed) purchased adobe's creator subscription, and I've always been a licensed user and loyal fan of adobe as well. Please, by all means, return my account. It is very, very important to me! Please restore my Behance access! Please!

 

Art has no borders, design has no borders.

 

I look forward to your replies and wish you all the best!

This topic has been closed for replies.

2 replies

kglad
Community Expert
Community Expert
March 3, 2024

also, these are public forums.  ie, do not post personal info (eg, your email address).

争李34711092
Participant
March 3, 2024

My behance address: www.behance.net/jeffleez

jane-e
Community Expert
Community Expert
March 3, 2024

 

@争李34711092 

You've posted to Using the Community, which is for questions about the forums. You will need to contact Behance Help.

https://help.behance.net/hc/en-us > Contact Us (top right)

I've moved your post to Creative Cloud Services.

 

Jane