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kappesante
Participating Frequently
November 24, 2021
Question

plugins not showing on creative cloud app

  • November 24, 2021
  • 1 reply
  • 1761 views

Hi guys..

I have a new version of Raya, just released. Now, it's a CCX file i had a lot of problems trying to find the Unified Plugin Installer Agent, which i eventually found, but then an odd thing happened: i cannot see any plugin in the management page. I have plugins installed for sure because PS, for example, have a pretty long menu under Extensions. Dunno since when i am not able to see the plugins installed, it's not something i check everyday.

Now i have this pretty static grid not loading.

As many may suggest, yes, i've tried to uninstall and reinstall Creative Cloud app. And i mean, i've tried, because i cannot uninstall it. It says something like 'i need to stay where i am because i am needed for some apps in your mac'.

Cool.

 

Did you encounter something like this? Any help?

thanks

This topic has been closed for replies.

1 reply

Myra Ferguson
Community Expert
Community Expert
November 24, 2021

Try closing any open Creative Cloud apps, and then reinstall.

kappesante
Participating Frequently
November 24, 2021

not working, already tried many times to check if some app was not properly closed.

Myra Ferguson
Community Expert
Community Expert
November 24, 2021

Can you post a screenshot of the error message that you get?