Skip to main content
Participant
January 20, 2022
Question

PNG LOGO WON'T SHOW IN PORTFOLIO

  • January 20, 2022
  • 4 replies
  • 1204 views

Hey community, 

 

I have a very upsetting problem. I recently created a portfolio and made some tries with different png logos I designed in photoshop. I also had a gif variation for when the mouse goes over it and it worked out very smoothly.

 

Nevertheless, for the past 2 days when I tried to change the logo it won't show on top of my page. I can see in the image case that it's loaded and I can resize/crop it, but it just doesn't appear on my portfolio. I tried many different sizes and formats but it's just invisible. I circled the place where it's supposed to appear. Text logos are working fine tho...

Has anyone ever had this issue ? 

Tell me if more infos are needed, but I hope there is a solution to my problem... 

 

Kisses from france !

This topic has been closed for replies.

4 replies

Participant
January 18, 2024

I know this is an old post, but I figured out a solution that worked for me and thought to share it here:
When you upload your image, zoom into it a tiny bit and it should appear.

 

Hope this helps someone 🙂

Participant
January 11, 2024

I'm having the exact same issue... was this ever solved?

kglad
Community Expert
Community Expert
January 11, 2024
Nancy OShea
Community Expert
Community Expert
January 23, 2022

I can't tell much from your screenshot but it looks like it's stacked behind other content. 

Which Theme are you using?

Are you adding PNG to the Masthead?

https://help.myportfolio.com/hc/articles/360038393233-Adding-a-Masthead

 

Related Links:
- Portfolio FAQ & Knowledgebase - https://help.myportfolio.com/hc/
- Contact Portfolio Support Team for tech support- https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
- Leave feedback on Adobe UserVoice - https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

 

Nancy O'Shea— Product User & Community Expert
Participant
January 22, 2022

Up