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Participant
Sep 8, 2022 7:41 PM UTC
Question

PORTFOLIO - WHERE TO FIND HELP

PORTFOLIO - WHERE TO FIND HELP

I'm looking for help with the portfolio feature here. I do not see a section for it in the community. Where do I post questions concerning the portfolio feature?

 

None of my uploaded videos are playing.

 

I refresh the page but get the same message.

They were just fine before. 

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    4 replies

    Nancy OShea
    Community Expert
    Community Expert
    Sep 8, 2022 11:17 PM UTC

    Hi @Egidio23534900nkep,

    I suggest you upload video to YouTube and use the Portfolio <embed> module to insert it into your page. 

    https://help.myportfolio.com/hc/articles/360036483773-Embed-module

     

    Because YT video is stored on dedicated streaming media servers, the results are often faster loading than self-hosted videos.  Best of all, YouTube allows you to select the poster frame for your video, Portfolio doesn't.

     

     

    Give it a try.

     

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    Nancy O'Shea— Product User & Community Expert
    jane-e
    Community Expert
    Community Expert
    Sep 8, 2022 8:56 PM UTC

    @Egidio23534900nkep wrote:

    I'm looking for help with the portfolio feature here. I do not see a section for it in the community. Where do I post questions concerning the portfolio feature?

     

    Go to https://help.myportfolio.com/hc/en-us. Click "Contact Us" in the upper right.

     

    Jane

     

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    Participant
    Sep 8, 2022 9:05 PM UTC

    Very appreciated !!

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    kglad
    Community Expert
    Community Expert
    Sep 8, 2022 8:00 PM UTC

    did you activate the video/page?

     

    <moved from using the community >

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