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elaine montoya
Known Participant
May 4, 2025
Question

prerelease notification emails

  • May 4, 2025
  • 1 reply
  • 283 views

1. I changed my email address on my Adobe ID

2. Messages from pre-release forums are coming in to my OLD adobe address
3. My new address obviously did not update pre-release notifications address
4. I can't find anywhere on the pre-release site to update my email notifications.
 
There is an auth bug on Adobe's site when I click the obvious links:
 
If I click on any of these links, it takes me to the Auth page, spins a while, and I end up right back on the same page.

I emailed sharewithai@adobe.com...and unfortunately got a reply telling me how to download pre-release apps. I've been a beta tester for many years and and well versed in that. I guess they didn't read...

Any suggestions?
 

1 reply

kglad
Community Expert
Community Expert
May 5, 2025

use a different updated non-opera browser.

elaine montoya
Known Participant
May 5, 2025

I've tested this process both in Safari and Chrome. Same results. Auth doesn't work

kglad
Community Expert
Community Expert
May 5, 2025

can you sign into your account, https://account.adobe.com