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Participant
Jun 1, 2022 11:18 PM UTC
Answered

Prevent downloaded files going to the cloud

It appears all .pdf files downloaded to my laptop also go to the cloud.  How do I prevent that?  I want them downloaded to my laptop only.

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    John T Smith
    John T SmithCorrect answer
    Community Expert
    Jun 2, 2022 12:15 AM UTC

    File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
    -NOTE that I do not use cloud storage, so these links are saved from reading previous discussions

    -http://helpx.adobe.com/creative-cloud/help/sync-settings.html

    -About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
    -https://helpx.adobe.com/in/creative-cloud/help/delete-files-permanently.html
    -FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
    -sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
    -an overview of assets https://assets.adobe.com/files

    3 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    Jun 2, 2022 12:15 AM UTC

    File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
    -NOTE that I do not use cloud storage, so these links are saved from reading previous discussions

    -http://helpx.adobe.com/creative-cloud/help/sync-settings.html

    -About cloud storage https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html
    -https://helpx.adobe.com/in/creative-cloud/help/delete-files-permanently.html
    -FAQ https://community.adobe.com/t5/Get-Started/Helpful-Links-FAQ-Where-can-I-find-links-about-managing-and/td-p/7570118
    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
    -sync and email link https://community.adobe.com/t5/Get-Started/Email-link-of-file-in-personal-CC-folder/td-p/5944719
    -an overview of assets https://assets.adobe.com/files

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    Participant
    Jun 9, 2022 12:40 PM UTC

    Thanks John.  That helped.  I didn't think I was using the cloud either but, the sync setting was sending everything there.

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    Peru Bob
    Community Expert
    Community Expert
    Jun 1, 2022 11:50 PM UTC

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the CC forum so that proper help can be offered.

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