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Participant
October 2, 2017
Question

Problem while Syncing files

  • October 2, 2017
  • 2 replies
  • 663 views

Hi, could somebody help me out? I'm having trouble with syncing files in the creative cloud. I have files that were synced just fine, but suddenly, with no modifications of my part, started showing errors with syncing.


In english: "error while syncing files" "Mc_wireframe_ajuda.xd" not synced


I've already tried everything in this article and it was of no help: Error: "Unable to sync files" to the Adobe Creative Cloud
Could somebody help me? I'm out of ideas for fixing this.
Thanks in advance

Rios

This topic has been closed for replies.

2 replies

Adobe Employee
October 3, 2017

Hi,

Sorry for the issue you are facing with the syncing?

Could you please send me the logs collected using Log Collector Tool ?

Regards,

Ramesh.

joaorriosAuthor
Participant
October 17, 2017

Thank you for your time.

You can download the log below:

https://files.fm/u/u33hhqqq

kglad
Community Expert
Community Expert
October 2, 2017