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markusf94244878
Participant
December 24, 2019
Question

Problem with creative cloud update

  • December 24, 2019
  • 1 reply
  • 420 views

Hallo,

I have tried to update my applications in creative cloud  (photoshop and lightroom). But this wont work. I get a failurecode 189 which means to low disc space. I selected the installation folder in settings to drive E: (more than 100GB free).

When I look in the logfile the app tries to install on drive D and not on drive E how it is selected.

What can be the reason for that. Has anyone an idea how I can solve this problem.

Thanks

Markus

This topic has been closed for replies.

1 reply

Govardhan.V
Participating Frequently
December 24, 2019

Uninstall and reinstall Adobe Creative Cloud app . Once reinstalled check the installation directory settings and try again.

 

https://helpx.adobe.com/in/download-install/kb/failed-install-creative-cloud-desktop.html