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Problem with my Website on Adobe Portfolio

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Hello,

I have had a website built with Adobe Portfolio for a while now and it has always been working fine, up until yesterday. Today I sent it to a friend and he came back to me saying it's not loading properly, it's all broken and not working (see screenshot attached of my home page).
I have not made any changes to my site and it says it is published and all seems good.
Any ideas on what's happening please?

My web address is: [link removed]

Thanks for your help.

[PII removed]

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P

pablor25523572Correct answer

Participant

Thank you very much. I message the Portfolio Team and they confirmed they were aware of this issue.
It now has been fixed, at least on my site.

kglad

Community Expert

for others today:

Hi,
Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused you.
Our team is aware of this issue and is currently working on resolving it as quickly as possible. We appreciate your patience while we work to fix the problem and will let you know as soon as we have an update!
If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your understanding.
Best,

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C

Cecilia28448979lhm4

Participant

Just got this issue too! I don't know how to fix it, I didn't do anything to it.

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brunocullen

Participant

I have the same issue, right now, september 27, 2023. It's all without styles, only images and videos there, like the CSS page does not exist

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Mathiou.D

Participant

Same for mine, what's going on ?!

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raphaelled43859791

Participant

I'm also having issues my website is [link removed]

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kglad

Community Expert

what's your portfolio site?

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C

CroViking

Participating Frequently

I'm experiencing the same issue right now. And it seems that this keeps happening every few months.
Basically the CSS and photos are not loading at all. Anything that relies on their CDN (Content Delivery Network) is failing right now due to some SSL issue, probably with the CDN itself.
HTML is being served through some other channel.

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LisetteZelda

Participant

I'm having the exact same problem. But the strange thing is, when I go to my site on my phone, it's working just fine. I'm using Chrome on my phone and Firefox on my PC and laptop, but even when I install Chrome on both my PC and laptop, it's still not working. Only on my phone. Weird.

I've sent an email to the Adobe help center, they replied that there is no problem on their end and I should try turning off my anti-virus or firewall and whitelist cdn.myportfolio.com in my firewall. Did both, did not work. So I guess we just have to wait it out?

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Jason Andrew

Participant

I've had the same issue for the last few days.

Is there anyone who can assist me in this regard ?

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svenita

Participant

Hi there,

Have you recently checked your website, and does it look normal to you? Most portfolio websites look messed up for me since about two weeks ago or so —including yours and the ones from other people who posted. Adobe suggested it's a problem with my router, but I checked with friends, and it also looks messed up for several of them with different internet providers. (e.g. see screenshot of your website). For some of them it looks normal. I'm just trying to figure out what's wrong with my site (and I suppose others) as its' somewhat embarrassing to have clients go to it and look like that.

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