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Participant
October 13, 2024
Question

Problema para entrar no arquivo

  • October 13, 2024
  • 3 replies
  • 159 views

Hello, i was making na animation.After a while it closed by ti self, and when i tried to access it, a menssage apeared saying "Problem opening the file".I really hope you solve this problem, as this animation took two many time.Thank you very much for your attention

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3 replies

Peru Bob
Community Expert
Community Expert
October 20, 2024

If After Effects, check your autosaves

Nancy OShea
Community Expert
Community Expert
October 19, 2024

At any point during your editing session, did you save the file to your hard drive? 

If you saved the file, your app should be able to restore it from its last saved state.

If you did not save the file... 😦

 

[Moved from Using the Community to Creative Cloud Services.]

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
October 13, 2024

what app?