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antoniot86843807
Participant
July 2, 2022
Question

Problemas actualización con Adobe creative cloud

  • July 2, 2022
  • 1 reply
  • 241 views

Desde hace algún tiempo no puedo actualizar Creative Cloud Desktop y ningún otro programa de adobe. He desinstalado e instalado varias veces pero el error persiste... es este

¿Qué puedo hacer?

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1 reply

Peru Bob
Community Expert
Community Expert
July 2, 2022

Try resetting the CC App.
To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html