problemas para acessar os arquivos na creative cloud

Hi @bruno385156961m8l,

Thank you for reaching out. I understand how important it is to have uninterrupted access to your Creative Cloud Libraries and files, and I'm happy to help.

Please try the troubleshooting steps outlined in this Adobe Help article:

Resolve Creative Cloud Libraries and file access issues

The article covers several common causes and provides step-by-step guidance to help restore access to your Libraries and Creative Cloud files.

Once you've had a chance to go through the suggested steps, please let us know the results. If the issue persists, feel free to share any error messages, screenshots, or additional details, and we'll be glad to assist further.

We're here to help and look forward to your update.

Regards,

Shivangi

 try, resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R

Mac: Cmd + Opt + R