Problème connexion

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Bonjour je viens d'installer creative cloud mais je n'arrive pas à me connecter. Lorsque je rentre mon adresse mail (adobe ID) ainsi que mon mot de passe cela ne fonctionne pas. (Je suis sur Mac)

File sync
Libraries
Cloud storage web assets
Collaboration

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kglad

Community Expert

are you seeing your mac's install prompt and using your adobe id/password?

if you're not sure, copy and paste here a screenshot of that prompt.

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eden13Author

Participant

Oui je vois l'invitation et je rentre mon id et mon mot de passe mais impossible de me connecter

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kglad

Community Expert

did you use your mac password?

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