Problems link folder in cloud sync in new Mac

Question

Hi, I have changed my mac, i recovered everything with time machine but i had to change the user and base folder name from 'mac' to 'paolo'. The sync service doesn't find the original folder as expected but, in Synchronization preferences, if i try to change the sync folder i have an error message like "impossible to create folder in 'Users/paolo".

Can you help me in thi issue?

THANKS

David__B · Answer

Hi Paolo,

Sorry to hear about your difficulties. Have you tried uninstalling and reinstalling the Creative Cloud desktop app itself?

Uninstall
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

Reinstall

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Best,

Dave

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