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Participant
Jan 27, 2022 2:32 AM UTC
Question

Problems with Adobe Online Trash bin

Hello,
I've recently discovered that all my stockage (1 To) is at 50% taken by the trash.
I've tried to delete them, but it's impossible. There is no "delete all" button. I tried to delete them manually, by selecting them with SHIFT + CLICK and scrolling down, but the website doesn't allow me to select more than a 100, otherwise, it crashes.
What can i do ? Because i already have 1 To storage, and a that speed it will be soon taken all by the deleted files.

Thank you

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3 replies

kglad
Community Expert
Community Expert
Jan 27, 2022 3:11 PM UTC

 

 

unfortunately, there's currently no way to delete all at one time.  i think adobe's working on that (but i'm not certain).  in any case, if i were you i would:

 

select 100 files and delete.

repeat a few times

 

i would think that should open your file space for, at least, one week.  then weekly repeat the above steps.

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Participant
Jan 27, 2022 3:36 PM UTC

Hello,
I already tried that, but i have thousand of thousand of files as i said, and since i can't sort them by size, i do'nt know where the big are. And i often just have the "512 Ko" files or even less (2 ko).


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kglad
Community Expert
Community Expert
Jan 27, 2022 4:01 PM UTC

how much space opens when you delete the first 500 listed?

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