Problems with connect to adobe server

Question

Hello

I just bought the Adobe license. I was downloading the Adobe Creative Cloud but it tells me that it is not possible to connect to the server.

And I urgently need to download the programs.

How can I solve this problem? I attached some images captures.

I hope someone can help me.

Greetings

kglad · Answer

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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