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September 4, 2014
Answered

problems with synch being ON

  • September 4, 2014
  • 2 replies
  • 5320 views

when I turn synch ON, and ask to synch the blue wheel spins and spins.  I tried putting the co

rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix

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Correct answer Kartikay_Sharma

Hi Zoharartist,

Please try the steps mentioned in the below mentioned forum post and suggest if that worked for you or not .

Creative Cloud Desktop App stuck on blue spinning wheel after update.

Cheers,

Kartikay Sharma

2 replies

tzongker
Participant
September 11, 2014

I was having the same problem and FINALLY got it to work.  Try quitting creative cloud, then rename the OOBE folder again (you probably will still have the first OOBEold folder, so I renamed it OOBEold1.)  Then in the same library directory, go to the core sync folder and delete the options.tix file.

I did this, which is a combination of two different "solutions" I saw here on the forum, and it worked for me.

Good luck!

Kartikay_Sharma
Community Manager
Kartikay_SharmaCommunity ManagerCorrect answer
Community Manager
September 5, 2014

Hi Zoharartist,

Please try the steps mentioned in the below mentioned forum post and suggest if that worked for you or not .

Creative Cloud Desktop App stuck on blue spinning wheel after update.

Cheers,

Kartikay Sharma

newwardorder
Participant
September 7, 2014

I am having the same issues as Zoharatist. I have tried the steps in the link provided, to no avail. Please advise.

September 16, 2014

Me too, same problem. CC lets me click the file synch "on" button but after I exit the dialogue, it goes back to "off".

I want to access some royalty free resources on CC, but since the synching don't work, it aint happening