Problems with the CC Desktop App

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Hello, I have (repeatedly) problems with CC - for some time now I have not been able to log out via the CC app, for example, see http://g.recordit.co/Z6sxdjcuIt.gif - sometimes the updates or the buttons don't work either ...

Does anyone know such problems?

thanks + greetings
Frank

Libraries

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kglad

Community Expert

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

if that looks ok, see if you can sign out (or in) of the problematic computer using your account page.

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A

Anonymous

Thanks for your answer.

Yes, I know that I can go on and off online.
But my problem concerns the desktop app 😉

Apparently, the problem seems to be bigger: Today, the app didn't want to start at all, or rather it couldn't connect (the internet connection was okay).

After 5-6 restarts it worked - and now logout is active again, too - ??

I will have to watch this.

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