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E
EvaFW
Participant
February 6, 2021
Question

Problems with the link for customer service

  • February 6, 2021
  • 1 reply
  • 197 views

Hey Adobe Community,

 

I have to get in touch with customer service, but I'm having absolutly no luck with any of the links to open the chat. Is there another way to contact them? If they don't have country-specific phone support, that's not really a good sollution, as I'm based in Denmark.

I look forward to hearing if you have any suggestions 🙂

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 6, 2021

    These are the only links I have

    Be sure to remain signed in with your Adobe ID before accessing the link below
    -make sure that your browser does NOT block ads, scripts, or pop-ups
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    .
    Also: beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

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