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Participant
October 13, 2015
Question

Public Links not working!

  • October 13, 2015
  • 2 replies
  • 315 views

I sent a small series of Public Links to an agency last night.  Was recently made aware this morning that the URLS were "no longer active" a couple hours before showing their client.

I tried recreating the public links, but this option became non-active.  I even tried sending from my CC app via my iPhone 6s...link was sent but still, "no longer active" after clicking on the URL.

I am well aware that this is not the first time this has happened with "Public Links"...my clients and producers are beginning to lose confidence with this particular aspect of Adobe CC.

Please keep me apprised!

-g

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2 replies

Ken G. Rice
Community Manager
Community Manager
October 13, 2015

@gregoryh96899831 - Please send me a forum Private Message or email me at kenrice@adobe.com with the Public Link urls. We will investigate.

Sheena Kaul
Community Manager
Community Manager
October 13, 2015