Purchased account showing as trail plan

Question

Hey, i purchased the adobe creative clouds plan on sep 4,2022. now it's showing as trail version. i tried by updating the app, adobe limited access repair tool but nothing works. i got my money debited from my account also. Anyone help me please.

Peru Bob · Answer

See here:https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html If that doesn't work, please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.Type "Agent" in the chat box to bypass the chatbot and be connected to a person.You may also be able to contact Adobe by phone:https://helpx.adobe.com/contact/phone.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded