Purchased account showing as trail plan

Question

Hey, i purchased the adobe creative clouds plan on sep 4,2022. now it's showing as trail version. i tried by updating the app, adobe limited access repair tool but nothing works. i got my money debited from my account also. Anyone help me please.

Peru Bob · Answer

See here:https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html If that doesn't work, please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.Type "Agent" in the chat box to bypass the chatbot and be connected to a person.You may also be able to contact Adobe by phone:https://helpx.adobe.com/contact/phone.html

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