Re: Problem with Creative Cloud Services

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

Hi, I have a problem. I can’t download my own files from the Adobe website today, and the applications can’t load the saved projects from Creative Cloud — it’s a problem in Photoshop, InDesign, etc. I also can’t download my files directly from the Adobe Files website.