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strapher
strapher
Participant
December 30, 2020
Question

Recently Changed OS Drives, Now My Apps Installed On My Other Drive Aren't Appearing In CC

  • December 30, 2020
  • 1 reply
  • 151 views

Recently, I swapped my OS drive for a new one and during installation I discovered that none of my Adobe apps were being detected on Creative Cloud. I have tried multiple solutions such as switching the install language, changing the default install location to where the current apps are, tried reinstalling the apps to see if they detected that the files were already present and added ".old" to the opm.db file to no avail. I have checked to see if the apps work (they do).

 

Any help would be appreciated.

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 30, 2020

you should undo what you've done > uninstall the adobe programs > uninstall the cc desktop app > replace your hard drive > install the cc desktop app > install your adobe programs.

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