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Recover a folder permanently deleted from Cloud.

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This is a shot in the dark, but is there a way for Adobe to recover a folder I deleted from the cloud. If it helps I'm okay with recovering everything I deleted today.

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J

Jason22614492u1t9

Participant

i did the same thing and accidentally deleted a folder permanently, but i mainly use my iPad when handling adobe apps, how would i be able to recover files on a tablet?

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Nancy OShea

Community Expert

It depends on whether you saved files to your iOS device / iCloud. See Apple support below.

https://support.apple.com/en-us/HT213095

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Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

Did you also delete from Creative Cloud Files folder on your local hard drive?

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Nancy O'Shea— Product User & Community Expert

T

TeVon5C35Author

Participating Frequently

Yes I foolishly did, thought I transferred everything to the external drive.

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Nancy OShea

Community Expert

If you didn't empty the trash/recycle bin, the files might still be there & restorable.

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Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

did you also delete the folder from your "deleted folder"?

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T

TeVon5C35Author

Participating Frequently

Yes I foolishly did.

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kglad

Community Expert

@TeVon5C35

you can use file recovery software to restore most, if not all, of what you deleted on your local computer. as long as you don't store files where the deletes were stored, they can be recovered.

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