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Participant
Sep 15, 2024 1:30 AM UTC
Question

Recovering lost portfolio site

Hi! I recently graduated art school and lost my free adobe subscription. I purchased a years subscription for portfolio/behance/etc. on the same email account as the free subscription before my access was lost, and assumed it would just renew and I would keep my site. Now my site is gone and when I try to make a new one with the same URL it says that it's taken 😞 Is there any way for me to recover it?

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2 replies

Nancy OShea
Community Expert
Community Expert
Sep 15, 2024 10:06 PM UTC

You need to contact Portfolio Support team and ask them if they can recover your site and combine it with your current Adobe ID.


More Portfolio links:
- FAQ & Knowledgebase - https://help.myportfolio.com/hc/
- Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

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Nancy O'Shea— Product User & Community Expert