Recovering personal data in case of ceising the services

Hello, it appears that it can be challenging to directly communicate with Adobe unless you are already a paying customer. Quite frankly, it looks like it's not that simple either as a paying customer, team or a business. Hopefully it is for Enterprises. This limited accessibility to support raises some concerns and may impact one's perception of Adobe's customer service.

It's worth noting that when using Adobe CC programs like Photoshop or Premiere, users don't have the option to own a physical or digital copy of the software. Instead, they rely on Adobe's systems for access and functionality. However, I do have a question regarding data and backups in case Adobe were to discontinue their services. Are there any legal rights or terms of service in place to ensure that businesses won't lose their data and backups? I haven't come across any explicit promises in my search, but it would be helpful to know if such guarantees exist. While it might be trendy to be a paying customer without actual ownership, it's important to consider the potential impact if Adobe were to halt their services for any reason, no matter how unlikely. I simply want to ensure that we have safeguards in place so that we don't risk losing everything, or anything for that matter.

Thank you kindly.