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R
raffix_thesign
Participant
November 12, 2014
Question

red alert flags on cc folders

  • November 12, 2014
  • 1 reply
  • 499 views

hello

does anyone know why I get those nasty red flags on CC folders?

thanks

raffaella

This topic has been closed for replies.

1 reply

wharress
wharress
Participating Frequently
November 17, 2014

Hi,

Could you let me know the size of the files that are failing to sync please?

Thanks

Warner

    R
    raffix_thesignAuthor
    Participant
    November 17, 2014

    Hello

    they range from as little as 593 kb to as much as 35 MB

    wharress
    wharress
    Participating Frequently
    November 17, 2014

    Hi,

    Can you now send me some log files?.

    The log files can be found here:

    Mac: /Users/<yourusername>/Library/Application Support/Adobe/CoreSync/

    Windows: C:\Users\<yourusername>\AppData\Roaming\Adobe\CoreSync\

    The logs have the date in the filename, like "CoreSync-2014-03-25.log". Please compress (zip) all the CoreSync-2014-MM-DD.log files and email them to me directly at harness@adobe.com


    Thanks

    Warner

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