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WALDERSON
Participant
February 10, 2026
Question

REEMBOLSO DE COMPRA CONFIMADO PELO BANCO MAS A EMPRESA VOLTOU A COBRAR O VALOR

  • February 10, 2026
  • 2 replies
  • 11 views

Eu fiz um estorno da compra do Adobe Scan dia 09/02 o reembolso foi confirmado pelo banco e retirado o valor da fatura, porém ao entrar novamente no banco dia 10/02 vi que o valor foi novamente descontado na fatura, gostaria de uma resposta urgente!

2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
February 10, 2026

Thanks for posting, ​@WALDERSON . I can confirm that the subscription you started yesterday was also successfully canceled in the Google Play Store yesterday.

 

Please see https://support.google.com/googleplay/answer/2479637 for information on the Google Play refund policies.

kglad
Community Expert
Community Expert
February 10, 2026

check with the google play store.