Refund

Forum|Forum|3 days ago
September 6, 2026
4 replies
11 views

Today was the last 7th day of free trial and I’ve been charge for subscription, so I have cancelled the subscription and wondering if I get full refund as this is too expensive for me

Nancy OShea

Community Expert

Cancellations within 14 days of download receive an automatic refund. It will appear on your payment card in 10-14 days.
Cancellations after 14 days, receive no refund.

Log in below:

https://account.adobe.com/plans

Click Manage Plans for more options.

Also, check your email for confirmation that you cancelled. It might have landed in your spam folder.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

if you’re still within the trial period, refunds are automatic and take up to 14 days to complete.

A

amazing_Charmdf0dAuthor

Participant

Thank you for your reply, why I don’t see any refund information on my account? Could you please clarify if I will be issued with the refund ?

John T Smith

Community Expert

This is a public forum, not Adobe support... other users can't see your account to help
This is how you contact support
https://helpx.adobe.com/contact.html?rghtup=autoOpen

- and enter AGENT in the box asking How can we help you?

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