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Participant
January 5, 2022
Question

Removing residual Creative Cloud sync folders & files

  • January 5, 2022
  • 1 reply
  • 225 views

Hi, I'm using CC on my relatively new Mac. Trying to clean up, I noticed "residual" Creative Cloud sync folders & files consuming a lot of disk space. Not only for my Adobe ID but for other synched IDs, too (see screenshot). Is it possible to delete these CC Synch Folders and the files within, without deleting the corresponding ones in the cloud? Alternatively, can I do a clean slate "reboot" to reinstall a fresh version of CC? Thanks in advance

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1 reply

Nancy OShea
Community Expert
Community Expert
January 6, 2022

A small amount of memory is reserved for the Creative Cloud storage system.  But it's negligible. When you delete files, be sure to clear your Deleted Files folders, too.  It's a 2 step process. 


Creative Cloud Assets https://assets.adobe.com
- Synced files
- Cloud documents
- Deleted files

Lightroom https://lightroom.adobe.com
- Photos
- Albums
- Edited files
- Imported files
- Deleted files

Document Cloud https://documentcloud.adobe.com
- All documents
- Starred files
- Shared files

Adobe Spark (aka Creative Cloud Express) https://spark.adobe.com
- Projects
- Brand files
- Graphics
- Web pages
- Videos

Nancy O'Shea— Product User & Community Expert