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shyliab4786229
Participant
Nov 17, 2020 8:43 PM UTC
Question

Repeated requests for Log-in [Branched from Licensing]

I agree with EOS about having to confirm my identity everytime I login. How can I shut off the additional verification? I don't even have the two-step even setup on my account?

 

[Moderator branched and moved to Creative Cloud Services.]

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1 reply

Nancy OShea
Community Expert
Community Expert
Nov 21, 2020 7:31 PM UTC

Repeated requests for log-in are not normal.  Please refer to this help article for solutions.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

2 Step Verification is highly recommended for security reasons but it has nothing to do with repreated log-in requests.

 

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Nancy O'Shea— Product User & Community Expert