Repeated requests for Log-in [Branched from Licensing]

Forum|Forum|5 years ago
November 17, 2020
1 reply
177 views

I agree with EOS about having to confirm my identity everytime I login. How can I shut off the additional verification? I don't even have the two-step even setup on my account?

[Moderator branched and moved to Creative Cloud Services.]

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Nancy OShea

Community Expert

Repeated requests for log-in are not normal. Please refer to this help article for solutions.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

2 Step Verification is highly recommended for security reasons but it has nothing to do with repreated log-in requests.

Nancy O'Shea— Product User & Community Expert

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https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

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