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Participant
August 26, 2020
Answered

Repetitive Logins are awful. Why, Adobe, Why!!!!

  • August 26, 2020
  • 2 replies
  • 369 views

It seems that ever since a recent Creative Cloud update I am having to relog in every day when I go to use the software.  This includes PRINTING TO A PDF from Word, Excel, or other Office software.

 

I go to print and am told the print is not possible as I am logged out of Acrobat and must log back in just to print.

 

Mind you, this isn't to read a .pdf, just to use the print driver.

 

This is frustrating on oh so many levels.

This topic has been closed for replies.
Correct answer Nancy OShea

That's not normal.  See this help article.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

2 replies

EnigmaJeff
Participant
November 26, 2020

@BrianP_HKP_ , did the article actually help you? Or did someone else dub it as the "Correct answer?"

 

I read through these steps but 

  • Creative Cloud app didn't need an update
  • LAN Settings were already correct
  • WMI Services are running (always, by default)
  • I just rebooted so didn't waste my time restaring Credential Manager (also running, always by default)
  • To be honest, since I endure this crap on laptop and desktop, I ignored the uninstall/download/reinstall tip.

 

This whole insipid licensing scheme would be less insufferable if it could REMEMBER ME, so I don't have to manually key all my creds each time CC develops cranial flatulence. 

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
August 26, 2020
Nancy O'Shea— Product User & Community Expert