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Besfort5E89
Besfort5E89
Participant
Feb 1, 2022 10:06 AM UTC
Question

REPLACING FILES ERROR

Hi. I am having a problem with replacing my existing AI files on creative cloud with updated version of the same file. It shows the message attached. Would really appreciate if someone could help me with this. 

Thank you so much in advance.

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Feb 4, 2022 3:55 PM UTC

    using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human

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