Restoration of past cloud items

Question

Hello, I have purchased a subscription again and finally regained access to my applications after a long time. I couldn't continue my previous plan due to financial difficulties. I had files backed up on Creative Cloud, and I was hoping they would be restored when I resubscribed. Please let me know if there is anything you can do about this.

kglad · Accepted Answer

@Aegnoril

that is correct.

for enterprise and teams, https://helpx.adobe.com/enterprise/kb/eol-cc-synced-files-for-business-plans.html

for individual subscribers, https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html

John T Smith · Answer

>had files backed up on Creative Cloud

For anyone else reading this...
You should always have an extra copy of all files (or TWO full copies)
Computer crashes or account changes happen, so use an external drive for copies
A USB flash drive to keep in a safe place... here are 2, there are many more available
PNY brand https://www.amazon.com/PNY-512GB-Turbo-Attach%C3%A9-Flash/dp/B0BF5VHLBZ
SanDisk https://www.amazon.com/SanDisk-512GB-Ultra-Flash-Drive/dp/B083ZLJ5MG
Other flash drives are 1 or even 2 Terabytes
Formatting a flash drive https://www.usbmemorydirect.com/blog/flash-drive-format-types/
.
I use a Sata docking station and SEVERAL 'bare' drives for backup of my desktop computer
There are many external drive devices, this is the one I use
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

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