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NetaNeta
Participant
Apr 8, 2024 9:53 AM UTC
Question

Restore a folder after my Mac stolen

I thought all my folders were backed up in Dropbox.
Now when I have a new mac, I open Dropbox..  and I have very importent folder that I can't open. 

I got this messege: Can’t load without file extension.
when I try to download I see this file:

 

 
 
Is there any possible to restore it?
It seems somehow supposed to be in Creative Cloud...

 

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    5 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Apr 8, 2024 2:34 PM UTC

    how's dropbox related to adobe?

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    NetaNetaAuthor
    Participant
    Apr 9, 2024 5:56 PM UTC

    I don't sure it is, but when I downloaded from dropbox I got the code with creative cloud....

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Apr 9, 2024 10:28 PM UTC

    i didn't understand your last message.

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    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Apr 8, 2024 2:32 PM UTC

    Try looking in these locations:

    https://assets.adobe.com

    https://lightroom.adobe.com

    https://documentcloud.adobe.com

    https://spark.adobe.com

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    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Apr 8, 2024 2:29 PM UTC

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Creative Cloud forum so that proper help can be offered.

    Scroll down here to see a list of the forums:
    https://community.adobe.com/

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