Skip to main content
N
NetaNeta
Participant
April 8, 2024
Question

Restore a folder after my Mac stolen

  • April 8, 2024
  • 3 replies
  • 323 views
I thought all my folders were backed up in Dropbox.
Now when I have a new mac, I open Dropbox..  and I have very importent folder that I can't open. 

I got this messege: Can’t load without file extension.
when I try to download I see this file:

 

 
 
Is there any possible to restore it?
It seems somehow supposed to be in Creative Cloud...

 

    This topic has been closed for replies.

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 8, 2024

    how's dropbox related to adobe?

    N
    NetaNetaAuthor
    Participant
    April 9, 2024

    I don't sure it is, but when I downloaded from dropbox I got the code with creative cloud....

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 9, 2024

    i didn't understand your last message.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 8, 2024

    Try looking in these locations:

    https://assets.adobe.com

    https://lightroom.adobe.com

    https://documentcloud.adobe.com

    https://spark.adobe.com

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 8, 2024

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Creative Cloud forum so that proper help can be offered.

    Scroll down here to see a list of the forums:
    https://community.adobe.com/

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices