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H
Huckvale
Participant
September 24, 2020
Question

Restore creative cloud library

  • September 24, 2020
  • 2 replies
  • 317 views

I use creative cloud libraries mostly to store colour palettes for client projects. However I was in Adobe Stock Images and noticed lots of empty folders in the image libary section. I thought I must have made the folders in the past and not used them so I deleted them. I didnt realise this would delete everything in creative cloud libraries across InDesign and Illustrator. ALL my colour palettes have disappeared. How do I restore them, it took ages to create them. How was I supposed to know that deleting an empty folder in one Adobe application deletes items from the same folder name that shows in other applications!

    This topic has been closed for replies.

    2 replies

    V
    Vickers Creative
    Participant
    October 16, 2020

    The exact same thing has just happened to me - a seemingly empty folder viewed from the Stock part of the site actually contained logos, swatches, and graphic elements, and was deleted as I thought it was a rogue duplicate.

     

    I've hunted high and low for the deleted items in https://assets.adobe.com/deleted but can't see them anywhere. This is insane.

    Just Shoot Me
    Just Shoot Me
    Legend
    September 24, 2020

    I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


    I hope this helps. Best of luck to you.

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