Rolling out Language Master to Live Copy is updating the order of components in Language Master

Question

Hi,

We have been receiving issues on our Production environment saying that post the promotion of launch to language master home page, when the content authors rollout the Language master to Live Copy, the order of components in Language master is getting affected due to the rollout, the components are re-ordering in Language master.

We are still not able to replicate the issue in lower environements so have asked for a screen recording of the entire process the authors are following but has anyone come across such issue?

Is there a way to debug the standard rollout process to make sure the updates are done on the LC and not LM.
Any other suggestions?

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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