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Participating Frequently
Nov 2, 2020 1:44 PM UTC
Question

Save to Creative Cloud missing in all mobile apps

New iPad Pro. Copied over old iPad apps. Can no longer find Creative Cloud as option in the Save to Files of my mobile apps.

Any help woul be greatly appreciated 

PJMartin

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7 replies

Just Shoot Me
Legend
Nov 2, 2020 3:05 PM UTC

Have you gone to the Adobe CC web system and signed in with your Adobe ID.

 

assets.adobe.com   ?

 

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Participating Frequently
Nov 2, 2020 4:15 PM UTC

done that - on every imaginable cc link

 

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Just Shoot Me
Legend
Nov 2, 2020 3:03 PM UTC

Are these Paid For, Subscribed to, Mobile apps?

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Participating Frequently
Nov 2, 2020 4:15 PM UTC

Yes - photo manipulation apps

working on all other devices

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kglad
Community Expert
Community Expert
Nov 2, 2020 2:26 PM UTC

post in one of the problematic mobile app forums.

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kglad
Community Expert
Community Expert
Nov 2, 2020 1:59 PM UTC

properly install the cc desktop app and your mobile apps  instead of "copying".

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Participating Frequently
Nov 2, 2020 2:08 PM UTC

Deleted then reinstalled. Still not showing

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